Privacy Policy

**Last updated: September 4, 2026**

This policy explains how Haatchy collects, uses, and protects data across the website and the Customer, Captain, Van Sales, and Business/POS apps.

We process account, address, order, payment, loyalty, device, security, crash, photo, document, business, inventory, and POS data. Captain and Van Sales apps may collect precise background location during an active task after permission is granted.

We use data to provide ordering, delivery, nearby discovery, inventory sync, fraud prevention, route improvement, notifications, support, analytics, and legal or accounting compliance. We share only what is necessary with the relevant merchant, delivery office, service providers, and legally authorized parties. We do not sell personal data.

You may correct your data or request account deletion from account settings. We revoke sessions and erase or anonymize personal data while retaining records required for security, tax, accounting, or disputes.

Privacy requests: askndria@gmail.com